Job description

Housekeeping Manager

Housekeeping Manager job overview

The housekeeping manager oversees the housekeeping department at a hotel and is responsible for ensuring a clean and safe environment for all guests. They lead, train, and supervise the housekeeping team while ensuring all housekeeping staff follow the proper safety and sanitation standards for guest rooms and public spaces. Additional tasks include overseeing the allocation of budget and supplies for the housekeeping department and contributing to the overall satisfaction of hotel guests. This supervisory role is typically full-time in a hotel setting and reports to the general manager.

Other related jobs

Housekeeper
Janitor

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Housekeeping Manager job summary

We’re looking for a professional, experienced housekeeping manager to perform impeccable housekeeping services and provide our guests with a safe and clean environment for an exceptional stay with us. You’ll lead the housekeeping team, ensure team members comply with high standards of cleanliness and sanitation protocol, and oversee the housekeeping department budget. Experience in a supervisory role overseeing housekeeping staff or a similar role is required. If you have excellent communication skills and leadership experience, we highly encourage you to apply.

Location

Ashburn, VA

Housekeeping Manager responsibilities

Monitor all the daily operations of the housekeeping department, including the cleanliness of all guest rooms and public areas daily
Lead, hire, and train hotel housekeeping staff to adhere to our high standards of cleanliness and customer satisfaction
Oversee the housekeeping department budget, take inventory, and ensure there is a stock of adequate cleaning supplies
Document areas cleaned by room attendants and report any issues such as room damage or maintenance requests to the front office
Ensure all cleaning equipment is in proper working condition and make arrangements for repairs as needed

Housekeeping Manager qualifications

A High school diploma or GED is required
3+ years of supervisory experience in housekeeping management as an executive housekeeper, housekeeping director, or other similar position
At least 2+ years experience in hospitality or guest services
Extensive knowledge of environmental services (EVS), including detailed cleaning processes and a wide range of cleaning supplies and equipment
Applicants should be excellent leaders, detail-oriented, and demonstrate a commitment to customer service