Job description

Bell Attendant

Bell Attendant job overview

A bell attendant or bell person is responsible for serving and assisting hotel guests and contributes to their overall satisfaction. They're responsible for meeting and greeting guests upon arrival and departure, assisting guests with their luggage, escorting guests to their rooms, supporting the hotel front desk staff, and performing other guest services as needed. Additional tasks include delivering room service, picking up dry cleaning, checking bags for storage, and transporting guests to and from the airport or train station. A bell attendant is typically an entry-level role and usually works part-time or full-time at hotel facilities.

Other related jobs

Hotel Front Desk Agent

Bell Attendant job template

Post This Job

Bell Attendant job summary

Do you love helping people? We’re looking for a reliable, enthusiastic bell attendant to become our newest team member and help our guests have a great stay with us. You’ll meet and greet guests when they arrive and leave, bring luggage to guest rooms, support the front desk staff, and assist guests as needed to ensure that when they leave, they’re already looking forward to their next stay. Applicants should be hard-working, dependable, and display a commitment to guest satisfaction. If this sounds like you, apply today!

Location

Ashburn, VA

Bell Attendant responsibilities

Greet guests when they arrive and leave the hotel
Assist with guest luggage and carry items to their room in a safe and professional manner
Support the front desk staff and bell captain with check-in and responding to guest requests
Keep the bell desk neat and tidy at all times
Perform other hotel services as assigned and respond to guest requests as necessary, such as delivering mail and food to guest’s rooms, taking laundry service, making sure public areas are clean, and checking the guest’s luggage for storage

Bell Attendant qualifications

A high school diploma or equivalent such as a GED is required
At least 1 year of previous experience in hospitality as a bell attendant, concierge, or similar customer service position
Must be able to stand for long periods and lift over 25 pounds
Flexible work schedule with availability to work on weekends and holidays
Excellent communication skills and customer service skills