Hotel General Manager
Job Description

Hotel General Manager Job Description

Hotel General Manager Job Overview

The general manager is in charge of all daily hotel operations to guarantee that guests enjoy an outstanding experience. They are responsible for all hotel services, such as guest relations, front desk, housekeeping, maintenance, revenue management, expense management, team building, and employee development. This position requires a flexible and dynamic problem solver with exceptional leadership abilities who can empower staff to give superior customer service to hotel guests, associates, and visitors. They act as brand ambassadors, providing leadership and strategic direction to all departments of the hotel.

Hotel General Manager Job Template

Hotel General Manager Job Summary

We have an exciting opportunity for someone looking to lead our team and provide the best service for our guests as the next general manager of our busy hotel. Do you enjoy bringing new and creative ideas to help drive revenue and building strong relationships with guests to gain repeat business? Our ideal candidate brings a high standard of service quality along with at least 5 or more years of hospitality experience, preferably in a hotel management role. As the general manager, you will oversee HR matters, including interviewing, hiring, training, assigning work, coaching/counseling, and performance management. If this describes you, apply today!

Location

Ashburn, VA

Hotel General Manager Responsibilities

  • Provide the vision, leadership, and strategy that inspires your staff to deliver exceptional guest service that drives financial success
  • Collaborate with hotel department leaders to define goals and objectives that are compatible with the overall hotel goals, as well as strategies for achieving them
  • Create a budget to maximize profit margins while keeping costs in balance with guest satisfaction and quality of services
  • Lead sales and marketing efforts by developing a targeted strategy for publicizing the hotel's services and amenities
  • Establish the hotel's reputation for quality by inspecting rooms, public areas, and the surrounding grounds for cleanliness and upkeep

Hotel General Manager Qualifications

  • High school diploma or equivalent GED; degree in hospitality or related field of study preferred
  • Must have at least 5 or more years of experience in the hospitality field
  • Previous experience as a hotel manager, assistant manager, or hotel department manager required
  • Demonstrate excellent organizational skills, communication skills, and problem-solving skills
  • Proven customer service experience as a manager; strong guest-focused mentality

Hotel General Manager Compensation

$52,879 (National Average)

Industry Tested

135 hotel managers have hired successfully with this template on WizeHire.

High Quality

This template attracts 30% more quality candidates at 1/10 of the average cost per hire.

Faster Hire

Hotel managers hire 20 days faster with this template on WizeHire.

DISC Optimized

This template has been written for the ideal hotel general manager's personality type.

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