A hotel front desk agent is usually the first person a guest interacts with at a hotel. Their main goal is to ensure every guest experience meets high-quality standards. They greet new and returning guests, manage guest accounts, perform check-ins, provide room keys for rooms, and take down credit card information in a personable and professional manner. They may also help register guests for rewards programs, arrange special requests, and mitigate complaints.
We’re looking for a positive and professional hotel front desk agent to deliver an exceptional experience to every guest at our hotel. You’ll welcome guests, manage their information, distribute their keys and room assignments, and answer any general inquiries to ensure they have an excellent stay with us. The ideal candidate has brilliant communication skills, a strong work ethic, and a commitment to guest satisfaction. If this sounds like you, apply today!
Location
Ashburn, VA$13.59/hour (National Average)
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This template has been written for the ideal hotel front desk agent's personality type.