The banquet manager is responsible for supervising the daily operations of the banquet services of a hotel. They provide consistent and exceptional guest experience while reaching revenue objectives and minimizing expenses. This position works directly with guests to book banquet space and offer banquet options that fit guests' requirements and budgets. This position requires exceptional leadership skills to manage banquet captains, event porters, in-house staff as well as booking any contract labor if needed. It also requires strong time management, organizational abilities, and customer service skills. They often come from a background in hospitality management or culinary service.
Our successful hotel is seeking a dedicated banquet manager who is eager to provide our guests with an unforgettable event experience. You’ll work directly with guests to book banquet space and provide options that meet their needs and budgets. We require someone with exceptional leadership abilities to manage banquet staff and ensure that our hotel services are of the highest quality. Our ideal candidate is a self-starter with 3+ years of hospitality experience, preferably in a management role, and an unwavering commitment to client satisfaction. If this describes you, please apply as soon as possible!
Banquet Manager responsibilities
Provide an optimal level of event service by supervising the banquet area's daily operations, including ordering supplies, supervising event space set-up, and determining staffing levels
Communicate with customers to go through banquet event choices that fit their budget and go over any modifications, questions, or concerns to guarantee a great product is delivered
Send banquet event orders to on-site staff members so they are informed of necessary duties and assignments
Create departmental rules, processes, quality standards, and cost-cutting strategies to continually enhance the customer-focused banquet area
Assess and document the outcome of each event to propel future improvement upon all processes
Banquet Manager qualifications
High school diploma or equivalent, associate degree in hospitality management preferred
3+ years managing a team in a hospitality role or equivalent culinary role
Proven customer service experience as a manager; strong guest-focused mentality
Excellent communication skills for working with clients and other team members
Proficient in computer skills, especially MS Office (Word, Excel, and Powerpoint)
Banquet Manager compensation
$48,834 (National Average)
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