A mortgage branch manager is responsible for the daily operation of a mortgage provider, bank, or credit union. They manage all aspects of the branch, including overseeing the compliance, underwriting, operation, sales, and processing teams. Their main objectives include representing and promoting the company brand, building and growing the branch reputation, and monitoring the growth and development of the team to ensure sales goals are met. They generally work full time in the branch with occasional after-hours or off-site meetings.
Are you an experienced mortgage branch manager who has the professional skills and drive to lead a team to success? We are rapidly expanding and are looking for a polished mortgage branch manager to oversee all aspects of daily operation and grow our sales team with our white glove approach to customer service. We offer competitive compensation, support, and benefits to take your career to the next level. Please apply today!
Mortgage Branch Manager responsibilities
Recruit, hire and train all branch personnel including mortgage loan officers/ MLOs, compliance, operations, underwriters, processing teams, and other mortgage professionals to build a well-rounded team
Lead, train, and motivate employees to achieve sales goals
Market and promote our company with business partners and referral networks such as realtors, with strong attention to reputation management
Monitor loan quality to ensure it is in alignment with company policies and procedures, and in compliance with state, regional, and federal guidelines
Ensure all staff members follow branch procedures, policies, and protocols
Meet and exceed sales management goals, pipeline goals, and new business generation goals to increase market share
Mortgage Branch Manager qualifications
Bachelor’s degree in banking, finance, business administration, or economics is preferred -- equivalent experience accepted
NMLS or state licensing preferred
3-5 years of experience in banking or mortgage industry with 2-3 years experience in a supervisory role in customer service, human resources, operations, business development, or sales management
Must be able to complete all phases of the mortgage loan origination process and have demonstrated knowledge of FHA, VA, USDA, and conventional residential mortgage loan products and regulations
Strong industry knowledge and advanced technical/ computer skills
Excellent judgment and decision making skills, and exceptional communication skills
Mortgage Branch Manager compensation
$60,297 (National Average)
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