IT Support Specialist

IT Support Specialist job summary

We’re looking for an experienced IT support specialist to provide our team with top-notch assistance! You’ll make sure any technical issues are resolved efficiently so our operations run smoothly. This role is a great opportunity for a dynamic problem-solver who loves helping people and takes pride in providing high-quality support. If this sounds like an exciting opportunity, start your application today!

IT Support Specialist responsibilities

• Troubleshoot technological issues and solve problems quickly to ensure our business operations run smoothly
• Install all new technology for the company, including computer operating systems, software programs and applications, new desktops, and other computer hardware
• Perform regular maintenance for our phone systems, computer systems, computers, printers, network systems, and any other technical equipment
• Administer new user accounts, work email addresses, and access levels to new employees to ensure they have everything they need to work efficiently
• Ensure our computers are backed up so all files are saved in case the system crashes
• Run security checks on all of our systems to ensure we are protected from cybersecurity threats

IT Support Specialist qualifications

• High school diploma required, associate's degree in computer science or information technology preferred
• At least two years experience in a professional IT work environment
• Familiarity with multiple computer operating systems, such as Windows, Mac, and Linux operations
• General knowledge of troubleshooting Internet connectivity, phone systems, network systems, and other technological office equipment
• Able to create databases and utilize Excel spreadsheets at an advanced level
• Advanced proficiency in Microsoft Office
• Strong communication skills, organizational skills, and time management skills
• Excellent customer service skills and desire to help the company succeed

IT Support Specialist compensation

$54,447 (National Average)