Job description

Administrative Assistant

Administrative Assistant job overview

An administrative assistant provides administrative support to the office and serves as a liaison between employees and customers. Responsibilities include answering phone calls and emails, creating new office protocols that increase productivity, scheduling appointments and events, ordering supplies when needed, and assisting with marketing. An administrative assistant typically works at the front desk in an office.

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Administrative Assistant job summary

We’re looking for a professional, friendly administrative assistant. Your primary job will be to serve as the first point of contact with all clients, providing excellent customer service. Additional administrative duties include increasing productivity by creating and following office protocols, scheduling important appointments and/or travel arrangements, purchasing office supplies as needed, and assisting in marketing our brand online and at events. Job seekers should have superb organizational skills and love talking to people. Ready to join the team? Send in your application today!

Location

Ashburn, VA

Administrative Assistant responsibilities

Facilitate communication between our customers and team to ensure customer satisfaction
Create and implement data entry protocols to streamline processes and increase productivity
Order office equipment and supplies as needed
Schedule appointments, including travel arrangements or other company engagements
Help build online marketing, brochures, email campaigns, etc. that highlight our services
Work to create marketing opportunities and plan events for our customer base in the community to improve company reputation and visibility
Generate status reports as requested so the team is informed with progress reports
Grow in the position through continued learning and revitalization of skillsets in related duties

Administrative Assistant qualifications

High school diploma or GED required, some college experience preferred
Customer service, bookkeeping, or administrative experience is preferred
History of being deadline-driven and extremely organized
Excellent customer service and interpersonal skills; can empathize and build relationships with a variety of personalities
Display excellent written, problem-solving, and verbal communication skills
Technologically savvy; basic knowledge of Microsoft Office Word and Excel programs and filing systems with the ability to learn new programs quickly and troubleshoot common issues