Job description

Dispatcher

Dispatcher job template

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Dispatcher job summary

If you’re a problem-solving, multitasking expert with excellent communication skills, you could be perfect for our dispatcher position. Our growing company is looking for the right candidate to be the main point of contact for customers, field units, and management. Strong interpersonal skills are a must in this dynamic role. You are familiar with dispatch systems, data entry, and creating work schedules. If this sounds like the perfect fit for you, apply now!

Location

Ashburn, VA
Dispatcher responsibilities
  • Schedule service calls for customers and field teams
  • Communicate with customers and field teams about service details and special requests
  • Prepare documents for dispatch
  • Monitor service calls and arrival times
  • Record customer complaints and service tech notes
  • Plan and adjust service calls when necessary
Dispatcher qualifications
  • High school diploma or GED required; bachelor’s or associate degree is preferred
  • 1+ years of experience as a service dispatcher is preferred, but not required
  • Experience working in a customer-oriented atmosphere
  • Experience working with people under stressful and dynamic conditions
  • Exceptional communication, customer service, organizational, and interpersonal skills
Dispatcher compensation

$20.82/hr (National Average)

30%

more quality candidates at 1/10 of the average cost per hire.

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