Insurance Office Manager
Job Description

Insurance Office Manager Job Description

Insurance Office Manager Job Overview

An insurance office manager oversees all administrative operations at an insurance agency. They implement office policies and filing systems, supervise administrative staff, and screen calls and emails to make sure all claims and customer inquiries are directed to the correct department. Additionally, they perform basic bookkeeping tasks, schedule appointments, make sure employee licenses are renewed, and keep the office stocked with supplies. Insurance office managers work at an insurance agency.

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Insurance Office Manager Job Template

Insurance Office Manager Job Summary

We’re searching for an insurance office manager to oversee all administrative operations for our agency. You’ll establish office policies, implement filing systems, and supervise administrative office staff to make sure clients’ insurance claims can be processed faster. You’ll also screen customer inquiries and direct them to the appropriate department, ensuring policyholders get the coverage they need as quickly as possible. Job seekers should be highly organized and have strong communication skills. This role is an opportunity to grow your management skills and help our clients invest in the things that matter most to them. If you’re looking for a fun place to work where you can take on a leadership position, apply today!


Ashburn, VA

Insurance Office Manager Responsibilities

  • Implement office systems and filing procedures to ensure all print and digital documents are organized
  • Oversee administrative assistants and serve as an operations manager to make sure procedures are followed correctly
  • Answer telephone calls and emails to help customers with general questions and then direct more specific inquiries to a customer service representative, or the appropriate department
  • Keep track of office expenses and perform basic bookkeeping tasks to ensure we adhere to the monthly budget
  • Coordinate all travel, events, and appointments for insurance team members
  • Ensure all employee licenses are renewed in a timely manner to make sure we are in compliance
  • Order office supplies and schedule maintenance on office equipment when necessary

Insurance Office Manager Qualifications

  • High school diploma, G.E.D. or equivalent required; bachelor's degree preferred
  • Office management or insurance sales experience strongly preferred
  • Excellent problem-solving, customer service, and communication skills
  • Basic computer skills including experience with Microsoft Office

Insurance Office Manager Compensation

$50,440 (National Average)


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