Job description

Shift Manager (Quick Service)

Shift Manager (Quick Service) job overview

A restaurant shift manager works alongside the staff and is in charge of the restaurant during a specific shift. Shift managers make schedules and delegate tasks to employees. If needed, they also take care of other organizational and administrative tasks. They make sure that employees are working as efficiently as possible so that customers get their food and beverages quickly and efficiently. Employees often work with their shift manager on how to solve customer complaints to make sure they have a good experience. For this job, you need to be able to communicate well and keep things organized. Previous experience supervising a team, preferably in fast food or a fast casual restaurant, is desired.

Other related jobs

Assistant General Manager
Food and Beverage Manager
Banquet Manager

Shift Manager (Quick Service) job template

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Shift Manager (Quick Service) job summary

We’re looking for an energetic person with great communication and customer service skills to be the next shift manager at our quick service restaurant. You’ll be in charge of running the shift, which means you’ll have to greet and serve customers, watch over the staff, and run the restaurant for that shift. This position will work alongside team members to make sure all food and drinks are delivered quickly. As a shift manager, you’ll be in charge of scheduling employees, giving them tasks, dealing with customer complaints, and making sure all food and drink safety rules are followed. You’ll bring strong organizational skills, experience as a supervisor, and previous work in a fast food or quick service restaurant. If this describes you, please apply right away!

Location

Ashburn, VA

Shift Manager (Quick Service) responsibilities

Schedule shifts, train and oversee restaurant employees to boost productivity levels and compliance
Delegate activities to employees and make sure they are executed efficiently and successfully to ensure quick service of all food and beverage
Train the crew on safety guidelines, customer service best practices, and cleaning requirements
Help customers with their concerns in a quick, efficient, and friendly manner
Order supplies and coordinate product deliveries to keep track of inventories and make sure every location is well stocked
Assume the responsibilities of employees who are unable to perform their shifts

Shift Manager (Quick Service) qualifications

Must have a high school diploma or equivalent GED
Must have previous experience in food service and the ability to perform various roles of restaurant crew, preferably in fast food or quick service
Must have prior experience managing a staff or in a relevant supervisory role
Have superb communication skills, organizational skills, and problem-solving skills
Computer skills and experience with MS Office strongly desired