An insurance processor or claims processor is responsible for handling the entire claims process from acquiring personal information from potential policyholders for the insurance application to reviewing claim submissions. They regularly interface with insurance agents and beneficiaries to accurately and efficiently process claim payments. Insurance claims processors must also have a thorough understanding of policies, regulations, and coverage limits to perform additional job duties such as fielding customer inquiries, calculating claim values, issue payments, and ensuring the accuracy of insurance company records. Insurance policy processing clerks may work for individual insurance carriers or at an insurance company, firm, or corporation.