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Using new technology to increase hiring efficiencyHiring managers in restaurants and QSRs are incorporating new technology to help hire employees faster and more efficiently, as well as provide them with the tools to empower and enhance their own on-the-job experiences. According to a recent article in Forbes, organizations with strong onboarding processes have been shown to improve new hire retention by 82%. The use of cutting-edge technology is proving a great resource to narrow the competition and make employee acquisition and retention much faster, easier, and cost-effective.
Tech that improves food services recruitment efforts
Texting and mobile optimizationCandidates in food services are on the go, which means they look for jobs in their free time and, most likely, on their mobile phones. With this in mind, career pages and websites must be optimized to make mobile searches successful. Employers are learning that connecting with candidates via text messaging or instant messaging apps may be more effective than email, especially for younger candidates. Developing these strategies as part of a multi-process recruitment plan can lead to more robust engagement and may increase the chances of hiring success.
Video Job InterviewsOnce a necessity during the height of the COVID-19 pandemic, the virtual practice has stuck, and according to LinkedIn, 81 percent of employers say virtual recruiting will become the new standard. Video interviews can potentially help reduce candidate “ghosting” as someone who goes through the trouble to do a video interview is more likely to show up to your in-person interview and subsequently their first shift. There are two types of video interviews:
- The one-way video consists of a candidate’s pre-recorded response to an employer’s pre-set interview questions on any electronic device. This method is convenient for both busy job seekers who appreciate the time to prepare (though some may find it overly burdensome) and for employers who want to view videos at their convenience and then share them with their hiring team. Unlike traditional interviewing methods, this allows QSR managers to quickly find and select the most skilled, enthusiastic, and overall best company fit.
- The face-to-face video is a live interactive interview that allows an employer to exchange questions and answers quickly with candidates via a video conferencing platform like Zoom or Teams. For a QSR manager, it’s an effective way to assess a candidate’s skill set in a shorter amount of time and at less cost. In a study by Landed, virtual interviews were found to decrease overall recruitment time by up to 20%.