Dental Front Desk Manager Job Description

Location

Ashburn, VA

Dental Front Desk Manager Responsibilities

• Oversee the duties of daily office operations, supervise office staff members, and direct staff meetings
• Maintain a clean and welcoming dental front desk area, coordinate vendors and suppliers, and order dental front office and treatment supplies
• Greet patients warmly, help them fill out forms, and advise them of office policies and patient care procedures
• Schedule, cancel, and reschedule patient appointments and make reminder phone calls
• Calculate fees, coordinate financial agreements, and process payment including cash and credit card transactions
• File insurance claims forms for completed dental care, determine billing codes, and follow up with dental insurance companies
• Prepare patient charts and daily schedules for the dentist, hygienists, dental assistants, and dental team members
• Update dental charts and patient electronic records with x-rays, treatment plans, and financial/ insurance information
• Lead administrative duties such as filing, mailing, and patient file creation as needed

Dental Front Desk Manager Qualifications

• A high school diploma or equivalent is required - some college or AADOM recognized designation is helpful
• At least 2 years of experience in dental office management is needed - preferably as a dental receptionist or front desk manager; or as a front office manager at a medical office
• Computer proficiency with MS Office, and with Dental Practice Management software like Dentrix is necessary
• Understand dental front office procedures, human resources and OSHA regulations, dental coding and terminology, and best practices in treatment coordination, scheduling, and dental charting
• Possess high-level communication skills, problem-solving, organization, and exceptional customer service skills

Dental Front Desk Manager Compensation

$21.97/hour (National Average)