Elevate Your Hiring Game! Join Wizehire & Indeed on May 21 for a Must-See Webinar on Recruitment Tactics.

DISC+ PROFILE

Service Advisor

Service Advisor DISC Chart

Job Summary

A service advisor coordinates automotive services and repairs. They help address vehicle performance issues for customers and draft automotive service cost estimates that carefully detail fees for supplies, materials, and time/labor. Service advisors also field customer complaints and offer cost savings or discounts when appropriate. Greeting customers, addressing customer concerns, and ensuring that automotive technicians meet customer needs all fall under a service advisor role. They typically work at new and used car dealerships on a full-time basis.

See Full Job Description

Personality types of a Service Advisor

Each letter of DISC represents polar personality types with correlating behaviors and characteristics. Learn more about their strengths and weaknesses, how they communicate, and more
D

low D - Planner

Likes to see the full picture
I

low I - Supporter

Likes to work on their own
S

high S - Stabilizer

Likes to have structure
C

high C - Rule Follower

Likes to follow the status quo

Behavioral Qualities for a Service Advisor

Behavioral qualities make people naturally act in a certain way. Utilize people's natural behaviors and strengths at work.
  • Cooperative. Willing to collaborate.
  • Prudent. Judicious and discreet.
  • Sympathetic. Interested and understanding of others.
  • Disciplined. Controlled and orderly.

Motivators for a Service Advisor

Motivators are values that drive people. To retain passionate employees, place people in a role that utilizes their values
  • Altruistic: A caring drive to benefit and support others. To tend to the altruistic drive, assign projects that provide value and assistance to both customers and their team.
  • Regulatory: A drive to maintain order and the status quo. To tend to the regulatory drive, give them tasks that have clear and consistent procedures.
  • Theoretical: A drive to learn and gain new knowledge. To tend to the theoretical drive, provide ample opportunities to expand their knowledge and grow their skills.

Hiring a Service Advisor?

Start with Wizehire today and post your job to 100+ Job boards now!

Expert advice on your job ad, screening questions, and compensation plan

Prime visibility on job boards including Indeed, ZipRecruiter, and Monster

Automated DISC assessment and screening questions

Ready to create your own job posting?