Mortgage Loan Officer

Mortgage Loan Officer DISC Chart

Job Summary

A mortgage loan officer or mortgage loan originator (MLO) assists new and potential loan applicants with navigating the mortgage loan process from start to finish. They are responsible for securing loan file financial documents from potential borrowers, analyzing the loan file data, and consulting with prospective borrowers to educate them on varying loan products. They work with loan processors and lending underwriters to ensure the mortgage loan application meets regulatory and financial institution guidelines for lending. Loan officers generally work at a financial institution, credit unions, or mortgage lending companies.

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Personality types of a Mortgage Loan Officer

Each letter of DISC represents polar personality types with correlating behaviors and characteristics. Learn more about their strengths and weaknesses, how they communicate, and more

high D - Problem Solver

Likes to make decisions

high I - Influencer

Likes to meet new people

low S - Voyager

Likes new adventures

low C - Innovator

Likes every day to be different

Behavioral Qualities for a Mortgage Loan Officer

Behavioral qualities make people naturally act in a certain way. Utilize people's natural behaviors and strengths at work.
  • Bottom-line oriented. Pragmatic, results-oriented.
  • Persuasive. Able to convince others.
  • Proactive. Driven towards action, not reaction.
  • Independent. Free to explore and experiment.

Motivators for a Mortgage Loan Officer

Motivators are values that drive people. To retain passionate employees, place people in a role that utilizes their values
  • Economic: A utilitarian drive for results and maximal returns. To tend to the economic drive, give them reward-based tasks.
  • Individualistic: A drive to be independent, unique and free. To tend to the individualistic drive, allow them to work independently.
  • Political: A drive for authority, to take command. To tend to the political drive, give them leadership opportunities.

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