An insurance billing representative or billing clerk is responsible for maintaining billing records, documentation, and other financial information for companies and their clients. They are required to prepare invoices, reconcile billing by overseeing outstanding balances and assessing unpaid claims, expedite the billing process to ensure timely payment, research denials and resubmit claims, as needed, conduct billing audits, and compile reports. Insurance billing representatives may also be tasked with various administrative duties such as retrieving documents from client files to generate claim forms. They typically work full-time or part-time for insurance agencies and brokerages, or for specific insurance companies.
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