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Housekeeper

Housekeeper DISC Chart

Job Summary

A hotel housekeeper is responsible for ensuring guest rooms, restrooms, and common areas are clean, stocked with amenities and supplies, and are ready for guests when they arrive. Cleaning duties may include making beds, vacuuming, mopping, dusting, doing laundry, ironing, and working with a variety of cleaning equipment and cleaning products.

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Personality types of a Housekeeper

Each letter of DISC represents polar personality types with correlating behaviors and characteristics. Learn more about their strengths and weaknesses, how they communicate, and more
D

low D - Planner

Like to take time making decisions
I

low I - Supporter

Likes to work independently
S

high S - Stabilizer

Likes consistency
C

high C - Rule Follower

Likes to follow procedures

Behavioral Qualities for a Housekeeper

Behavioral qualities make people naturally act in a certain way. Utilize people's natural behaviors and strengths at work.
  • Careful. Cautious and concerned with accuracy.
  • Attentive. Caring for details and demands.
  • Supportive. Uplifting of others.
  • Disciplined. Controlled and orderly.

Motivators for a Housekeeper

Motivators are values that drive people. To retain passionate employees, place people in a role that utilizes their values
  • Altruistic: A caring drive to benefit and support others. To tend to the altruistic drive, assign tasks that directly help customers.
  • Regulatory: A drive to maintain order and the status quo. To tend to the regulatory drive, give clear cleaning guidelines and processes for them to follow.
  • Theoretical: A drive to learn and gain new knowledge. To tend to the theoretical drive, provide opportunities to develop their customer service and management skills.

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