The general manager is responsible for keeping the restaurant running smoothly, efficiently, and profitably. They must provide a clean establishment, maintain product quality, and ensure a high speed of service to maximize customer satisfaction. Restaurant general managers who are successful have demonstrated business and team leadership abilities. They must keep staffing levels stable through hiring, training, and motivating team members. Time management, organization, and communication skills are also needed. This position requires prior management experience in a fast food or quick service restaurant capacity.
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