A bellhop or bellperson is responsible for serving and assisting hotel guests and contributes to their overall satisfaction. They're responsible for meeting and greeting guests upon arrival and departure, assisting guests with their luggage, escorting guests to their rooms, supporting the hotel front desk staff, and performing other guest services as needed such as delivering room service, picking up dry cleaning, checking bags for storage, and transporting guests to and from the airport or train station. A bellhop usually works at hotel facilities.
Personality types of a Bellhop
Each letter of DISC represents polar personality types with correlating behaviors and characteristics. Learn more about their strengths and weaknesses, how they communicate, and more.
Behavioral Qualities for a Bellhop
Behavioral qualities make people naturally act in a certain way. Utilize people’s natural behaviors and strengths at work.
- Deliberate. Careful in decisions and actions.
- Social/Outgoing. Extroverted and people oriented.
- Consistent. Reliable and predictable.
- Adaptive. Not rigid, able to adjust.
Motivators for a Bellhop
Motivators are values that drive people. To retain passionate employees, place people in a role that utilizes their values.
- Aesthetic: A drive for harmony, balance, and peace. To tend to the aesthetic drive, give them projects where they get to create, decorate, and organize.
- Altruistic: A caring drive to benefit and support others. To tend to the altruistic drive, give them opportunities to collaborate with others.
- Regulatory: A drive to maintain order and the status quo. To tend to the regulatory drive, set clear instructions and tasks.
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