Bell Attendant

Bell Attendant DISC Chart

Job Summary

A bell attendant or bell person is responsible for serving and assisting hotel guests and contributes to their overall satisfaction. They're responsible for meeting and greeting guests upon arrival and departure, assisting guests with their luggage, escorting guests to their rooms, supporting the hotel front desk staff, and performing other guest services as needed. Additional tasks include delivering room service, picking up dry cleaning, checking bags for storage, and transporting guests to and from the airport or train station. A bell attendant is typically an entry-level role and usually works part-time or full-time at hotel facilities.

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Personality types of a Bell Attendant

Each letter of DISC represents polar personality types with correlating behaviors and characteristics. Learn more about their strengths and weaknesses, how they communicate, and more

low D - Planner

Like to take time making decisions

high I - Influencer

Likes to interact with people

high S - Stabilizer

Likes consistency

low C - Innovator

Likes every day to be different

Behavioral Qualities for a Bell Attendant

Behavioral qualities make people naturally act in a certain way. Utilize people's natural behaviors and strengths at work.
  • Deliberate. Careful in decisions and actions.
  • Social/Outgoing. Extroverted and people oriented.
  • Consistent. Reliable and predictable.
  • Adaptive. Not rigid, able to adjust.

Motivators for a Bell Attendant

Motivators are values that drive people. To retain passionate employees, place people in a role that utilizes their values
  • Aesthetic: A drive for harmony, balance, and peace. To tend to the aesthetic drive, give them projects where they get to create, decorate, and organize.
  • Altruistic: A caring drive to benefit and support others. To tend to the altruistic drive, give them opportunities to collaborate with others.
  • Regulatory: A drive to maintain order and the status quo. To tend to the regulatory drive, set clear instructions and tasks.

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