A restaurant shift manager works alongside the staff and is in charge of the restaurant during a specific shift. Shift managers make schedules and delegate tasks to employees. If needed, they also take care of other organizational and administrative tasks. They make sure that employees are working as efficiently as possible so that customers get their food and beverages quickly and efficiently. Employees often work with their shift manager on how to solve customer complaints to make sure they have a good experience. For this job, you need to be able to communicate well and keep things organized. Previous experience supervising a team, preferably in fast food or a fast casual restaurant, is desired.