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Senior Loan Processor

Senior Loan Processor DISC Chart

Job Summary

A senior loan processor oversees the documentation and submission process for residential mortgage loans. They serve as the main point of contact to the borrower, real estate agent, mortgage loan officer, and mortgage underwriter from origination through the close of the mortgage transaction. They obtain and verify the accuracy of borrower financial documentation, as well as any third-party documentation such as hazard insurance certificates, home inspections, title reports, and appraisals needed to satisfy lender requirements. They also ensure that all loan files and credit packages comply with company lending policies, as well as state and federal lending regulations. Senior loan processors typically work full time in an office or branch and serve as an integral part of the mortgage team at a lending institution, such as a bank or credit union, or at a mortgage company or broker.

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Personality types of a Senior Loan Processor

Each letter of DISC represents polar personality types with correlating behaviors and characteristics. Learn more about their strengths and weaknesses, how they communicate, and more

low D - Planner

Likes to see the full picture

low I - Supporter

Likes to work independently

high S - Stabilizer

Likes consistency

high C - Rule Follower

Likes to follow procedures

Behavioral Qualities for a Senior Loan Processor

Behavioral qualities make people naturally act in a certain way. Utilize people's natural behaviors and strengths at work.
  • Careful. Cautious and concerned with accuracy.
  • Calm. Restrained and controlled.
  • Supportive. Uplifting of others.
  • Detail oriented. Attentive to all levels of detail.

Motivators for a Senior Loan Processor

Motivators are values that drive people. To retain passionate employees, place people in a role that utilizes their values
  • Economic: A utilitarian drive for results and maximal returns. To tend to the economic drive, recognize them when they reach goals and emphasize how their job directly impacts revenue.
  • Regulatory: A drive to maintain order and the status quo. To tend to the regulatory drive, communicate clear procedures for them to follow and let them create processing protocols when necessary.
  • Political: A drive for authority, to take command. To tend to the political drive, allow them to think about problems deeply and find the right solutions.

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