Appliance repair technicians diagnose the source of problems or malfunctions with household appliances and repairs them. They use hand and power tools to troubleshoot, disassemble, fix, and install a variety of home appliances, including dishwashers, ovens, washing machines, and more. Additionally, they keep up-to-date with new appliances, technologies, and installation methods. They are technical problem-solvers, familiar with reading appliance manuals to solve complex problems, and possess excellent customer service and communication skills to help customers understand what needs to be fixed or maintained, and why. Depending on the job, appliance repair technicians will field service calls at customers' homes and businesses, or work in repair shops. They typically work full-time, with some weekends and early and late shifts to cover emergency repairs.