Water Feature Service & Maintenance Coordinator
Reflections Water Gardens
West Dundee, IL US
Posted ago
Reflections Water Gardens

Pool - Pond - Water Feature Service & Maintenance Coordinator

Reflections Water Gardens is looking for a results-driven Maintenance & Customer Service professional to actively run, service, and coordinate our service department. THIS IS A HANDS-ON WORKING POSITION. You will be responsible for the continued service of our client's projects, maintenance and repairs, acquiring new accounts, enhancing and retaining existing accounts, and training new team members. Self-motivation, reliability, ambition, and a passion for service in outdoor environments are a must to be successful at Reflections Water Gardens.

  • Clean swimming pools and filtration using certified pool equipment
  • Discover and repair leaks or cracks in the pool area’s structure, plumbing, or pipes
  • Maintain record of paperwork and services performed
  • Remove and install new underwater lights
  • Troubleshoot, repair, or replace faulty equipment
  • Survey pH levels of water, and add or maintain chemicals as needed

  • Advise and educate customers on best preventative maintenance practices
  • Establish, develop and maintain positive client relationships 
  • Estimate and acquire new accounts
  • Achieve agreed-upon goals and outcomes 
  • Coordinate Maintenance and Service tasks with team members 
  • Continued self-improvement through feedback from the team and clients
  • Post to social media for brand awareness and prospecting

  • Must have a valid driver’s license
  • Must be able to work in harsh weather conditions
  • High school diploma or GED required
  • Ability to lift heavy equipments and dexterity are required
  • Prior experience with pool chemicals, maintenance techniques and equipment, is strongly preferred

  • Highly motivated and driven with a background in water feature service and maintenance 
  • Knowledge of both biological and chemical systems 
  • Excellent communication and people skills
  • Prioritizing, time management, and organizational skills 
  • Problem-solving
  • Ability to work independently in the field and office as required 

$65,000 - $75,000 per year
About Reflections Water Gardens

Reflections Water Gardens specializes in the design, construction, and maintenance of Natural Sanctuaries where every element is carefully planned and selected to create an Oasis of Tranquility for our clients.

Our Purpose is to serve people who want a Natural, Peaceful place to escape everyday stress and reconnect with their families and create Lifetime Memories.

We Serve high-end residential and commercial property owners who appreciate the tranquility and peacefulness of the water.

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