Trip Concierge
Ultimate Jet Vacations
Aventura, FL US
Posted ago
Ultimate Jet Vacations

Do you have a passion for service and love to put a smile on people’s faces? Then you’re a great fit for the trip concierge position on our guest services team! You’ll work on arranging the details for our clients after they've booked their trip, transportation, excursions, yachts, helicopter rides, etc., and ensure they have everything they need for an exceptional vacation. Job seekers who are interested in working in a high-energy environment with growth opportunities and flexible hours are highly encouraged to apply.

Responsibilities

  • Service: Assist team inaccurately & quickly servicing client questions& arranging services for travelers (restaurant reservations, excursions, yachts, helicopters, etc.).
  • Vendors: Manage vendor relationships with DMC’s, excursion companies, transfer companies, to generate revenue from services offered to our clients .In charge of vetting vendors for quality.
  • Team: Enhance overall business capabilities of your team allowing them to free up time to dedicate to selling to their clients.
  • Answer incoming calls & questions about guests' needs
  • Field customer complaints when necessary

Qualifications
  • Excellent time management skills, organizational skills, customer service skills, and interpersonal skills
  • 1+ year of hotel industry experience or related job preferred
  • Comfortable taking telephone calls and mitigating stressful situations
  • Working knowledge of Microsoft office and reservation management systems
Compensation
$45,000
About Ultimate Jet Vacations

UJV is on a mission to transform the luxury travel industry. We’re innovative, creative, and customer-service obsessed. We consider our clients our friends.


We provide all of the tools to succeed: a strong support team whose doors are always open, the best sales training in the industry, and qualified leads (no cold calling or prospecting). We offer comprehensive medical, 401k, unlimited vacation time, and the opportunity to travel the world. We’re passionate about our people having the best environment to thrive & the management team’s mission is to ensure every person’s success. We’re here to serve you, not the other way around.


On the Inc. 5000 list of fastest growing companies in the USA for 6 years in a row, this is the company you want to work for if you’re motivated & looking for an opportunity in the luxury travel sales world where you can create a long-term career & thrive financially. 

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