Transaction Coordinator Real Estate Brokerage
Keller Williams Capital Properties
Washington D.C., DC US
Posted ago
Keller Williams Capital Properties

Our ideal Transaction Coordinator is an individual who is outgoing, draws energy from working with people, and is optimistic. They have a strong sense of urgency, but not at the expense of quality. In addition, he/she demonstrates on a daily basis the knowledge, attitudes, skills, and habits of a high achiever who is committed to putting clients first, doing the right thing, and seeking win-win agreements. Our ideal Transaction Coordinator must be adaptable to change and be solutions oriented. He/She will manage the entire contract-to-close process efficiently and effectively to ensure all transactions close on time, with little or no hassle to clients and third parties. This individual must provide exceptional customer service. Real estate experience is preferred.

Responsibilities
  • Aid real estate agents, clientele, and other stakeholders with paperwork and ensure the completion of all escrow documents, such as appraisals, titles, and mortgage loans
  • Ensure inspections are scheduled and assist with negotiating and completing any necessary repairs
  • Review all documentation and confirm each has the proper signatures and dates to complete the home sale process quickly and smoothly

  • Provide exceptional customer service throughout the entire closing process
  • Act as liaison between real estate agents, clients, attorneys, escrow companies, and mortgage brokers during the process of a real estate sale and effectively manage the administrative tasks involved in closing a sale
  • Create timelines and follow up with individuals as needed to ensure all deadlines are met and contingencies are released
  • Maintain accurate and compliant files for all transactions
  • Create a house file (either in DocuSign or physical) for all transactions
  • Ensure all parties get paid in a timely fashion through compliance
  • Understand the contracts in order to summarize all important terms, conditions, and contingency dates
  • Communicate with the agent several times throughout the transaction including all important dates, missing documents, calendar reminders, file compliance status, etc.
  • Communicate regularly with the client to send them reminders, check in, and let them know what to expect in each step of the closing process
  • Establish relationships with all third parties including lenders, inspectors, appraisers, and all agents in order to ensure a smooth closing process and share relevant information
  • Draft any addenda needed along the way and keep a record of them on file and ensure they are shared with relevant parties
  • Be the first point of contact/resource for all questions that arise throughout the closing process from agent (and client, attorneys, lenders, appraisers, other transaction coordinators/Realtors, etc.)
  • Stay in good communication with the agent if any issues arise that they need to handle or negotiate
  • Coordinate closing date, time, and location and notify all parties
  • Notify client about utility accounts to set up/cancel
  • Draft a commission statement for our listings and verify commissions for our buyer side transactions prior to closing (along with utility and other pro rations)
  • Put together the closing file for the agent including any documents needing signatures/initials/dates, commission amount for the check to bring back, and any other documents needed from closing
  • Close out the file after the closing including changing the MLS status to closed for our listings, double-checking the file, making an electronic copy of the HUD, and processing the check. Add closed file to DocuSign
  • Follow up with clients after the sale to check in and request a testimonial

Qualifications
  • Background or knowledge of the real estate industry, transaction coordination, titles, and mortgages preferred
  • Passionate about providing excellent customer service
  • High school diploma required; Associate’s degree preferred
  • Real estate license preferred
  • Must have excellent organizational skills and communication skills

  • Must have 6+ months of real estate experience

Compensation
$50,000 - $65,000 yearly
About Keller Williams Capital Properties

Keller Williams Capital Properties (KWCP) continues its trajectory of growth breaking multiple records in 2020. KWCP stands out as one of the fastest-growing Keller Williams Realty International brokerages ranking in the Top 20 of all KW franchises. KWCP set new internal benchmarks for future growth, exceeding $2.6B in total sales volume, assisting over 6K families, generating over $78M in revenue, and giving almost $1M in profit share back to its agents who contributed to the company’s growth. KWCP has been honored 6x's by the Initiative for a Competitive Inner City as one of America’s fastest-growing companies, placing the company in the ICIC Hall of Fame. KWCP remains relentless in its pursuit to transform lives, careers and communities through real estate. As KWCP continues its growth, so do its Agent Entrepreneurs with almost 100 individual agents and 14 teams/groups increasing their business 20% year over year, with one agent growing her business ten-fold.

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