Transaction Coordinator
Keller Williams Greater Metropolitan Realty/ Safe Harbor Team
Rocky River, OH US
Posted ago
Keller Williams Greater Metropolitan Realty/ Safe Harbor Team

The Transaction Coordinator is an individual who is outgoing, draws energy from working with people, and is optimistic. They are not daunted by emotional clients, agents, lenders, or escrow officers. They put out fires and juggle various tasks, deadlines, and compliance statuses. The Transaction Coordinator is goal orientated and always looking to learn new things. They have a strong sense of urgency, but not at the expense of quality. In addition, he/she demonstrates on a daily basis the knowledge, attitudes, skills, and habits of a high achiever who is committed to putting clients first, doing the right thing, and seeking win-win agreements, even when recognition is not forthcoming. The Transaction Coordinator must be adaptable to change and be solutions-oriented. He/She will manage the entire contract-to-close process efficiently and effectively to ensure all transactions close on time, with little or no hassle to clients and third parties. This individual must provide exceptional customer service. Sound like something you’d love? Apply now!


  • Act as liaison between real estate agents, clients, title companies, and mortgage brokers during the process of a real estate sale and effectively manage the administrative tasks involved in closing a sale
  • Create timelines and follow up with individuals as needed to ensure all deadlines are met and contingencies are released
  • Maintain accurate and compliant files for all transactions
  • Create and maintain Command Opportunity complete with documents, commissions, notes, and file progress
  • Understand the contracts in order to summarize all important terms, conditions, and contingency dates
  • Communicate with the agent several times throughout the transaction including all important dates, missing documents, calendar reminders, file compliance status, etc.
  • Communicate regularly with the client to send them reminders, check-in, and let them know what to expect in each step of the closing process
  • Establish relationships with all third parties including lenders, inspectors, appraisers, and all agents in order to ensure a smooth closing process and share relevant information
  • Draft any addenda needed along the way and keep a record of them on file and ensure they are shared with relevant parties
  • Be the first point of contact/resource for all questions that arise throughout the closing process from the agent (and client, attorneys, lenders, appraisers, other transaction coordinators/Realtors, etc.) 
  • Stay in good communication with the agent if any issues arise that they need to handle or negotiate
  • Coordinate closing date, time, and location and notify all parties
  • Notify client about utility accounts to set up/cancel
  • Draft a commission statement for our listings and verify commissions prior to closing (along with utility and other prorations)
  • Closeout the file after the closing including changing the MLS status to closed for our listings and double-checking the file
  • Follow up with clients after the sale to check-in and request a testimonial and referral


  • Excellent at building rapport
  • Relationship-based
  • Goal Orientated
  • Strong written and verbal communication skills
  • Good organizational skills
  • Learning-based
  • Willing to learn scripts and dialogues
  • Ability to master new technology
  • High school graduate
  • Real estate license not required

$36,000 per year
About Keller Williams Greater Metropolitan Realty/ Safe Harbor Team

The mission of the SafeHarbor Team is to create win-win solutions for our clients so that they are able to further their real estate goals. We excel at finding creative real estate solutions to give our clients the ability to sell, buy, or invest in real estate. We believe an agent’s primary goal is to educate. We come from a place of teaching and service in all our real estate interactions. We work as a team of accountable individuals united to encourage and support each other through personal growth and achievement.

We value:

  • Excellence
  • Service
  • Integrity
  • Gratitude
  • Family

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