Lucas Howard Group - Keller Williams Realty

The Lucas Howard Group, a top real estate team in the Grand Rapids area, is currently seeking a go-getter, service-oriented Listing/Transaction Coordinator. We are looking for a team player that is hard-working, has the heart to serve, has a positive attitude, and attention to detail. Our goal is to "Change lives and impact future generations through Real Estate.

We offer:

• A competitive salary
• Vacation and PTO
• Opportunity for growth
• A fun and collaborative work environment

• Handle and oversee ratified contracts
• Confirm commission and split structure with other members of the team
• Confirm the source of each contract, and track it correctly in the tracker and CRM database
• Manage all contingency deadlines in the contract
• Manage MLS to ensure all sales are tracked under the team leader's ID
• Schedule photos of the properties and sign installation
• Communicate to clients throughout the contract period and always provide the "next step"
• Communicate to the title company throughout the transaction with any and all updates
• Communicate to the lender throughout the transaction with any and all updates. Ensure the lender has complied with all TRID timing requirements and the loan is on track for closing. Work with the agent and client to help problem-solve any hiccups along the way
• Order HOA and condo documents on behalf of our sellers
• Check on HOA and/or Condo documents and send them out to the buyer when completed. Answer any questions and follow up with a listing agent to ensure any violations cited are resolved prior to closing
• Schedule termite inspection and any necessary treatments and distribute reports to all parties
• Send utility contact info to the seller and make sure they understand when to cancel utilities in their name
• Communicate any changes in closing date, sales price, or commission to the appropriate team members
• Schedule closings and communicate detail to clients, along with coordinating possession
• Review settlement statements/CDs for accuracy
• Manage and provide ongoing training for remote assistant
• Continuous maintenance/updates to CRM
• Provide 5-star service at all times

• Passionate about providing excellent customer service
• Applicants must possess exceptional organizational and verbal and written skills
• Background or knowledge of the real estate industry, transaction coordination, titles, and mortgages preferred
• Must have a high school diploma or GED, some college experience is a bonus
• Has basic computer skills and is proficient in Google Suites
• Must possess strong problem-solving skills

Through real estate, Lucas Howard Group - Keller Williams Realty improves lives and impacts future generations. We are looking for someone who is energized by helping people, and real estate is just the vehicle.