The Goneau Group at Keller Williams Realty
We are seeking an EXCEPTIONAL Transaction Coordinator for our growing and dynamic real estate team to help keep our agents on track and ensure our clients experience top-notch service!
The ideal person is someone who cares about the quality of their work and enjoys working in a fast paced, small office environment. You’ll have a friendly, positive attitude, be a team player, and multi-tasker with a sense of urgency. You will also be interested in the long term of the business. We are seeking a self-motivated thinker, not just task manager who is detail oriented, thinks outside the box, and is creative and involved. This job is responsible for the day to day support of Sales Agents and Office Management.
Must be well organized, a self-starter who is able to learn new technology easily, provide excellent customer service, have great phone skills and be able to multi-task efficiently.
General hours are Monday – Friday, 8:30AM - 5:30PM but some flexibility is required for client events.
Many opportunities for advancement! We offer a fun and friendly office with great teammates!
- Manage contract to close process
- Act as a liaison between clients and agents
- Create and maintain an operations manual that documents all systems and standards
- Keep agent informed about challenges and issues that need to be handled
- Provide concierge level customer service to clients and customers
- Shall send out weekly reminders of upcoming critical dates via email
- Work with the Attorney’s office and lender representatives as a secondary liaison on any necessary information/documentation to help get the property to a successful closing
- Have excellent attention to detail and high-level accuracy with documents
- Ability to assess, prioritize and act quickly
- Learning based and solution oriented
- Deadline driven and extremely organized
- Able to stay calm and patient when faced with emotional situations
- Excellent customer service and interpersonal skills; can empathize and build relationships with a variety of personalities
- A true professional, who supports the entire team in achieving their goals
$25,000 - $30,000
About The Goneau Group at Keller Williams Realty
The Goneau Group is a growing real estate team seeking like-minded partners to share in an exciting growth opportunity. Our mission is to go above and beyond our client's expectations by providing the WOW factor in everything we do while continuously growing a fun top-producing real estate team. We believe as partners in the business we all have an opportunity to grow as individuals and succeed together. Our values are purpose, passion and perseverance. We serve more than 60+ families a year and have begun organizing our expansion to serve other families along the 495 belt. Come and join our journey.