Transaction Coordinator / Administrative Assistant
Remax Northern Shores - Rafay Qamar Group -
Skokie, IL
Posted ago
Remax Northern Shores - Rafay Qamar Group -

Our mission is to create a first class buying and selling experience for all of our clients and we are seeking a Transaction Coordinator/Administrative Assistant who is passionate about helping us reach our objectives and supporting the team. The ideal candidate will have experience in administration in real estate, leasing, title or mortgage.

The natural ability to organize and prioritize daily tasks with minimal direction is critical in this position. Excellent communication and client service skills are a must. We are seeking a Transaction Coordinator/Administrative Assistant who adheres to the highest ethical standards, possesses impeccable attention to detail and exhibits an exceptional professional manner and exception communication skills.

If you have the gift of hospitality, thoroughly enjoy interacting with others and have an amiable, outgoing and pleasant demeanor, we look forward to hearing from you. We are searching for a person who genuinely desires to help others, takes pride in their quality of work and also has the ability to multi-task and solve problems.

There is opportunity for advancement for someone who desires to contribute to the growth and refinement of the organization they work with. This is an excellent opportunity to contribute to the growth of an organization while advancing along with it.

This position offers varied responsibilities daily and a nice office environment. Candidates for this position are friendly, energetic, self-motivated and extremely detail-oriented, with excellent organizational and interpersonal skills. Must have proficient command of technology and be computer savvy.

Our administrative assistant will have excellent verbal and written communication skills, the ability to multi-task, and exceptional phone manner. Microsoft Office (Word, Excel, Outlook) required. This critical position requires someone who can be interrupted frequently, maintain an exceptional attitude, joyfully serve others and shares our belief that people come first. We would love to have you join not just our team, but our family as well! Serious applicants only please.

Responsibilities

  • Build, implement and manage all systems for clients, lead generation, database management and back office support
  • Coordinate marketing events and client activities, oversee all listing files and listing marketing. (brochures, flyers, online marketing, etc.) Manage website, blog sites and social media
  • Act as a liaison between clients and agents. Compile and distribute weekly/monthly reports to clients (buyers and sellers). Manage contract to close process. 
  • Create and maintain an operations manual that documents all systems and standards
  • Be the first point of contact in handling customer inquiries and complaints. 
  • Create, maintain and utilize a complete lead follow-up system. Keep agent informed about challenges and issues that need to be handled
  • Provide concierge level customer service to clients and customers
  • Work with all preferred vendors, including professional photographers, contractors, etc.
  • Shall send out weekly reminders of upcoming critical dates via email
  • Work with the title company as a secondary liaison on any necessary information/documentation to help get the property to a successful closing
  • Ability to work from home, after hours at times. 


Qualifications

  • Technologically savvy, able to learn new programs quickly and able to troubleshoot common issues; proficiency in Google suite, Word, Excel, Power Point, Outlook and Internet skills
  • Have excellent attention to detail and high-level accuracy with documents. Concerned with doing things the right way the first time
  • Flexible in daily routine; ability to prioritize and manage shifting responsibilities
  • Ability to assess, prioritize and act quickly. Learning based and solution oriented. Deadline driven and extremely organized
  • Excellent customer service and interpersonal skills; can empathize and build relationships with a variety of personalities
  • Able to make quick and effective decisions, solve problems, as well as maintain confidentiality
  • Excellent verbal and written communication skills
  • Proficient in time management

Compensation
$35,000 - $37,000 plus bonuses
About Remax Northern Shores - Rafay Qamar Group -

We are a Chicago based real estate team looking to grow our $30 million dollar business into a $100 million a year real estate business! We have an incredibly big vision for the future of real estate in the Chicagoland area, and we are looking for like minded people who can handle the gas we keep throwing on the flames! 

We aren't looking for someone who wants just a job. This is for someone willing to earn the role and earn the right to grow. Someone who wants to contribute to the bigger picture and grow financially, professionally and personally! 

Must be competitive, hungry and smart! Experience in the real estate field is preferred! 

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