Training and Development Specialist
Swyft Filings
Houston, TX US
Posted ago
Swyft Filings

Swyft Filings is searching for an experienced Training and Development Specialist to build our training programs, ensure new hires get up to speed efficiently, and help create a culture of continuous learning. Our ideal candidate exhibits strong organizational skills, excellent communication skills, exemplary presentation abilities, and is passionate about helping small businesses.

If you’re ready for a significant opportunity to take on meaningful responsibilities, bring innovative ideas to our company, and have the drive to follow them through to completion, you’re exactly who we’re looking for.

About You
This position is all about developing and conducting effective training programs for our teams so that our employees learn all the information necessary to act as a trusted resource to empower entrepreneurs. We need somebody who can design a training framework that can be used for multiple positions, and for multiple product lines. When new employees join our team, this person will be responsible for delivering learning materials in an engaging way so that new employees are equipped with the knowledge necessary to be successful in their roles. In addition, this position will also play a key role in crafting ongoing training that keeps pertinent information fresh in our teams’ minds furthering our collective growth mindset.

As such, you’re a self-starter, a learner, a problem solver, and a facilitator – someone who can think on their feet, convey information in a digestible way, and is comfortable taking the initiative in an energetic, fast-paced environment. You can multi-task and juggle between different projects, balancing our need to train expeditiously while also maintaining a high level of comprehension for our trainees. You eat, breathe and sleep the best practices to onboard and train new hires in information-intense roles using the latest methods and technologies.

Benefits:

  • Health Insurance
  • Life Insurance
  • Dental & Vision Insurance
  • Disability Insurance
  • Competitive Paid Time Off
  • Hybrid Work Model (in-office and remote)
  • Parental Leave
  • Casual Dress Code
  • Free Branded SWAG
  • Healthy Snacks in Office
  • Company Events
  • Referral Program

Responsibilities

Key Responsibilities:

  • Creating and/or fine-tuning training manuals, information databases, and learning materials
  • Implementing and updating the latest LMS applicable to our needs
  • Facilitating new hire training sessions that are informative, interesting, and easily understandable
  • Assessing the efficacy of training programs via employee surveys/discussions as well as manager feedback
  • Collaborating with employees and managers to understand which topics are most commonly misunderstood to better target our training efforts
  • Incorporating various training methodologies (lectures, on-the-job, videos, group discussions, etc.) in order to appeal to all different styles of learning
  • Selecting individuals from current teams to deliver training to new employees in their areas of expertise
  • Conducting needs assessments to understand skill gaps, and devising ongoing trainings that help employees develop or maintain knowledge and skills
  • Defining and monitoring metrics that measure training effectiveness, and making necessary improvements based on data collected
  • Implement continuing education efforts to build professional development for the teams and ensure continued customer success

Qualifications

What You’ll Need

  • 3+ years of full-time experience in a training and/or talent development role
  • 4-year Bachelor’s degree in education, psychology, human resources, or a related field preferred
  • Superb communication skills, with a proven ability to explain both simple and complex concepts in an accessible way
  • Ability to interact professionally with all levels of the organization and diverse groups of people
  • Deep understanding of training methodologies and adult learning principles, and a proven history of implementing them successfully
  • Experience with LMS’s and other technologies to make the learning process efficient and fun
  • Positive, energetic attitude with a passion for sharing knowledge and helping others learn and grow
  • Willingness to learn, take on new initiatives, and not require micro-managing

Compensation
$57,000 - $85,000 yearly
About Swyft Filings

Swyft Filings is an online service for business formations and compliance. More importantly, we’re a company that has helped budding entrepreneurs start over 150,000 new businesses (and counting). We take a complex process and automate it to make it easier for small businesses and individuals to launch their business dreams without having to go it alone or find, hire, and pay high-priced and uncertain legal fees.


In the last five years, we’ve grown from a lawyer and two online entrepreneurs into a team 65 strong – and you can bet we’re not done yet. We’re self-funded, profitable, and proud to be a leader in our industry. Our mission is to break down barriers so anyone can follow their dreams and create something special for themselves and their communities.

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