Technical Support
US-based Real Estate Brokerage
Posted ago
US-based Real Estate Brokerage

Technology Support Specialist will be responsible to provide Tier 1-3 Tech Support via chat or email for multiple technology platforms. Candidate must have experience in troubleshooting technology issues, replicating issues, and resolving issues


  • High Output & Quick Turnaround
  • Customer Service Mindset
  • Ability to work in a fast-paced environment 
  • Troubleshooting and resolving product-related issues
  • Ability to navigate products using internal training documents and articles
  • Preferred previous customer service experience through a ticketing system or Email interface
  • Preferred tech support and troubleshooting experience in a remote position
  • Time-management skills and the ability to establish reasonable and attainable deadlines for resolution
  • Being able to work independently
  • Ability to read through problems to resolve issues


  • Previous experience in tech support
  • Ability to troubleshoot
  • High-speed internet
  • Good written and verbal communication
  • Attention to detail and good problem-solving skills
  • Microsoft Office & Excel experience

$6,000 - $10,000 yearly
About US-based Real Estate Brokerage

The company provides support services to real estate brokerages and real estate agents

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