Technical Analyst
Omnivista Solutions
Remote
Posted ago
Omnivista Solutions

Work as part of a team and individually to support the development of a comprehensive, cross-asset-class investment management platform, troubleshoot and resolve issues with software and maintain reports that provide support to the entire organization. 

Responsibilities

  • Analyze and report product malfunctions in order to better support users of the portfolio management system
  • Work in Atlassian’s Jira to create, track and control issues and inform users on updates
  • Communicate directly with users to resolve their issues with an investment management platform in a timely and accurate manner via phone, email, or chat
  • Prepare the demo environment using a checklist to support the Sales team with future prospects
  • Handle daily tasks assigned to the support desk, including monitoring systems and taking minor actions
  • Document additional Confluence articles as cases come up with technical issues or useful discussions with clients and team members

Qualifications

  • Strong interest in learning the Asset Management domain
  • Basic knowledge in SQL is a must
  • Robust level of skill in analysis of data and process, strong problem solver
  • Must have excellent verbal and written communication skills with an ability to communicate to both technical and non-technical audiences
  • Basic knowledge in C# or JAVA or Python syntax knowledge is a plus
  • Experience with Atlassian’s Jira or similar task tracking systems is a plus
  • Comfortable working independently
  • Strong time management skills
  • Available to cover working hours from 12:00 pm-9:00 pm EST depending on the project needs

Compensation
$50,000 - $80,000 yearly
About Omnivista Solutions

We are a premier global provider of management consultancy, technology implementation, and application management to the financial services industry.

APPLY NOW
Acceptable file formats include .doc, .docx, .pdf, .txt.
By applying, you consent to WizeHire's  Privacy Policy  and  Terms of Service.