FULL TIME: Team Manager/Executive Assistant/Operations
Our mission is to create a first-class experience for all of our clients and we are seeking a Team Manager/Executive Assistant who is passionate about helping us reach our objectives and supporting the team.
The ideal candidate will have experience in administration in real estate, leasing, title or mortgage. The natural ability to organize and prioritize daily tasks with minimal direction is critical in this position. Excellent communication and client service skills are a must.
We are seeking someone who adheres to the highest ethical standards, possesses impeccable attention to detail and exhibits an exceptionally professional manner. If you have the gift of hospitality, thoroughly enjoy interacting with others and have an amiable, outgoing and pleasant demeanor, we look forward to hearing from you. We are searching for a person who genuinely desires to help others, takes pride in their quality of work and also has the ability to multi-task and solve problems.
There is an opportunity for advancement for someone who desires to contribute to the growth and refinement of the organization they work with. This is an excellent opportunity to contribute to the growth of an organization while advancing along with it.
- Build, implement and manage all systems for clients, lead generation, database management and back office support
- Coordinate marketing events and client activities
- Oversee all listing files and listing marketing (brochures, flyers, online marketing, etc.)
- Manage website, blog sites and social media
- Act as a liaison between clients and agents
- Manage contract to close process
- Create and maintain an operations manual that documents all systems and standards
- Create, maintain and utilize a complete lead follow-up system
- Provide concierge level customer service to clients and customers
- Work with all preferred vendors, including professional photographers, contractors, etc.
- Technologically savvy and able to learn new programs quickly and able to troubleshoot common issues; proficiency in Word, Excel, Power Point, Outlook and internet skills
- Have excellent attention to detail and high-level accuracy with documents
- Deadline driven and extremely organized
- Able to stay calm and patient when faced with emotional situations
- Excellent customer service and interpersonal skills; can empathize and build relationships with a variety of personalities
- Able to make quick and effective decisions, solve problems, as well as maintain confidentiality
- Excellent verbal and written communication skills
About Abundance Ambassadors
Our goal is to provide the highest level of customer service to our clients. Referrals are the heart of our business so our reputation is everything.