Maintenance Coordinator
Reflections Water Gardens
West Dundee, IL US
Posted ago
Reflections Water Gardens

Pool - Pond - Water Feature Maintenance Coordinator

Reflections Water Gardens is looking for a results-driven Maintenance & Customer Service professional to actively run, service, and coordinate our service department. You will be responsible for the continued service of our clients' projects, acquiring new accounts, enhancing and retaining existing accounts, and training new team members. Self-motivation, reliability, ambition, and a passion for service in outdoor environments are a must to be successful at Reflections Water Gardens.

  • Keep record of all paperwork and services performed
  • Detect and correct leaks or cracks in the pool area’s structure, pipes, or plumbing

  • Diagnose faulty equipment to determine if it needs to be fixed or replaced
  • Test pH and water chemistry levels and add products or maintain water balance as needed
  • Install/replace underwater lights
  • Advise customers on best preventative maintenance practices
  • Establish, develop and maintain positive client relationships 
  • Estimate and acquire new accounts
  • Achieve agreed-upon goals and outcomes 
  • Coordinate Maintenance and Service with team members 
  • Continued self-improvement through feedback from the team and clients 
  • Post to social media for brand awareness and prospecting

  • Candidate must be comfortable working in harsh weather conditions
  • Physical ability to lift heavy equipment and dexterity are required
  • Applicant must have a valid driver’s license
  • We prefer candidates with previous experience and knowledge about pool maintenance, chemicals, and repair techniques

  • Highly motivated and driven with a background in water feature service and maintenance 
  • Knowledge of both biological and chemical systems 
  • Excellent communication and people skills
  • Prioritizing, time management, and organizational skills 
  • Ability to solve problems 
  • Ability to work in the field and office as required 

$65,000 - $75,000 per year
About Reflections Water Gardens

Reflections Water Gardens specializes in the design, construction, and maintenance of Natural Sanctuaries where every element is carefully planned and selected to create an Oasis of Tranquility for our clients.

Our Purpose is to serve people who want a Natural, Peaceful place to escape everyday stress and reconnect with their families and create Lifetime Memories.

We Serve high-end residential and commercial property owners who appreciate the tranquility and peacefulness of the water.

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