Support Services Technician
Pinehurst Surgical
Pinehurst, NC
Posted ago
Pinehurst Surgical

SUMMARY: This position is responsible for backing up and performing all duties required of Purchasing and Supply Specialist and / or Mail Currier when said employee(s) is / are out of the office. The Support Services Tech is also responsible for light maintenance duties and housekeeping duties.



  • Prepare purchase orders and send copies to suppliers and to departments originating requests.
  • Respond to internal customer and supplier inquiries about order status, changes, or cancellations.
  • Perform buying duties when necessary.
  • Contact suppliers in order to schedule or expedite deliveries and to resolve shortages, missed or late deliveries and other problems.
  • Review requisition orders in order to verify accuracy, terminology and specifications.
  • Prepare, maintain and review purchasing files, reports and price lists.
  • Compare prices, specifications and delivery dates in order to determine the best bid among potential suppliers.
  • Track the status of requisitions and orders.
  • Calculate costs of orders and forward invoices to appropriate accounts / departments.

Process supply requisitions from departments:

  • Match requisitions to inventory stock.
  • Provide pricing and availability.
  • Communicate effectively on status of all requisitions/items.
  • Secure signature for proof of package delivery.
  • Retain copies of all request and delivery receipts.

Maintain supply inventory:

  • Preserve PAR levels for all stocked items.
  • Receive, unpack, inspect and verify quality and quantity of supplies against purchase orders.
  • Properly distribute all items into appropriate bins, shelves.
  • Certify packing slips to purchase orders.

Receives and distributes incoming packages, letters, etc:

  • Ensure Pinehurst Surgical Clinic is proper addressee.
  • Validate package record prior to accepting and signing with UPS, Fed Ex and other carrier representatives.
  • Make certain that all packages are not damaged and if so positively identify to carrier.
  • Ensure delivery within reasonable timeframe.

Maintains storage areas in a neat and orderly manner.

Abide by all security procedures for area and supply inventory.

Serve as back up for maintenance technician and housekeeping staff:

  • Assist with maintenance technician duties as needed.
  • Identify potential maintenance concerns through normal business flow throughout the facility.
  • Assist housekeeping specialist as needed with housekeeping duties.

Serve as back up for Mail Currier:

  • Sort and distribute mail to designated mailboxes by noon daily.
  • Pick up and deliver mail daily to Pinehurst Post Office.
  • Provide currier services internally daily at 10am and 1pm.
  • Provide currier services externally daily at 10am and 1pm delivering to affiliated businesses.



  • Shipping and receiving experience required.
  • Healthcare background preferred.
  • Physical ability to climb ladders and lift up to 50 pounds.


  • High energy level, comfortable performing multifaceted projects in conjunction with day-to-day activities.
  • Strong interpersonal abilities.
  • Tactful, mature.
  • Diplomacy, discretion and sound judgment.
  • Ability to establish credibility.
  • Resourceful and well organized.
  • Service oriented.
  • The ability to apply general rules to specific problems to produce answers that make sense.
  • Critical thinking: uses logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems.
  • Detail oriented.
  • Comprehends technical information.
  • Independently works with others in a wide variety of circumstances.
  • Ability to prioritize.


  • Accountable to Manager of Support Services.

$10.00 per hour but could vary depending on experience
About Pinehurst Surgical
Pinehurst Surgical is a state-of-the-art facility located in Pinehurst, North Carolina with locations in Rockingham, Sanford, Raeford, Laurinburg, Troy and more!

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