Site Manager - Express Car Wash
HRA Management
Columbia, SC US
Posted ago
HRA Management

HRA Management is a property management firm that specializes in the operation and management of express car wash locations across the United States. Our team is searching for a Site Manager to oversee up to 3 locations, all within 30 minutes from each other in the Columbia area. We offer excellent pay, medical and dental benefits, and 401k match. The Site Manager will lead teams at each of car wash ensuring safety, performance and customer service objectives are achieved.

Responsibilities

  • Implementing Safety standards and compliance
  • Ensuring compliance of corporate standards
  • Leading RCA events to eliminate reoccurrence of customer complaints
  • Maintaining Staffing models at each site
  • Executing routine site visits
  • Submitting weekly performance indicators by site
  • Executing corporate corrective action requests to resolve noncompliant conditions
  • Cross-functionally work with corporate project manager to execute CapEx projects
  • Ensuring equipment is operational and properly maintained at each site
  • Setting expectations of of teams to achieve objectives
  • Performing frequent feedback sessions with employees
  • Overcoming performance shortfalls and leading continuous improvement efforts
  • Escalating site needs to request support as needed
  • Providing the absolute best customer service in the industry


Qualifications

  • Experience in Car Wash Industry (preferred but not required)
  • Min 2 years management experience (maintenance or operations preferred)
  • Excellent communication skills (required)
  • Microsoft Office Proficiency (required)
  • Root Cause Analysis Experience (preferred)
  • Customer Service Experience (preferred)
  • Reliable Transportation


Compensation
$50,000 - $80,000 yearly
About HRA Management

HRA Management is a car wash management firm committed to providing exceptional service to our customers, opportunities to our team members, and long-term relationships with our partners.


Our strategic planning, commitment to building meaningful relationships, and adherence to our guiding principles have set us up for long-term success. As we look to the future, our team plans to continue this pattern of growth by targeting emerging markets, establishing and maintaining positive partnerships and creating car washes that our customers are proud to visit.

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