Shift Manager
Grand Rapids, MI US
Posted ago

We're looking for someone who has outstanding communication and customer service skills to work alongside our staff as the shift manager. You'll be in charge of overseeing operations during your shifts, which includes staff and distributing assignments to employees. As a shift manager, you'll also be responsible for greeting and serving customers, dealing with client complaints, and assuring compliance with all food and beverage safety rules. If you bring excellent organizational and team management skills and have previous food service experience, apply now!

  • Assume the responsibilities of employees who are unable to perform their shifts
  • Respond to customer issues in a timely, efficient, and polite manner
  • Assign tasks to employees and ensure they are completed effectively and properly
  • Train the crew on safety guidelines, customer service best practices, and cleaning requirements

  • Train staff for better compliance and productivity

  • This position requires a high school diploma or GED
  • Computer skills and experience with MS Office strongly desired
  • Showcase exceptional organizational, communication, and problem-solving skills
  • Previous management or supervisory experience is required

  • Must be able to work nights and weekends
  • Previous experience in family entertainment, restaurants, or hospitality.

$14 - $18 hourly
About BattleGR

We provide mission-based challenges that are great for individuals and groups. Common events that we host include birthday parties, family reunions, team-building exercises, home school group events, special needs group events, parent's night out, church/school lock-ins, and more. Our goal is to provide safe, fun, and entertaining experiences through strategic team-on-team games, bringing families, friends, and co-workers together to create unforgettable memories. We are the premier family-friendly events & entertainment experience.

Our Core Values:

  • Serve
  • Own Your Attitude
  • Have Fun
  • Go Above and Beyond

Our Core Focus:

  • We are social but no media
  • We play
  • We are creative
  • We are interactive

We believe in a flexible schedule, employee savings on our services, retirement matching after 90 days for all contributing employees, and our full-time team earns PTO.

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