Are you a process-oriented, efficiency-seeking operations professional who knows how to lead a service team in an IT organization? Do you knock down roadblocks to get your work done on time without missing deadlines or making excuses? Do you have a high level of confidence in your abilities and are always ready to learn more?
If you have read this far, we welcome you to learn more about our Service Operations Manager position.
Echopath is seeking a Service Operations Manager who will be responsible for leading a service operations team, developing processes and procedures, creating and assigning training materials to team members, and configuring software tools (PSA) for maximum team efficiency. The ideal candidate will be reliable, highly motivated, possess the ability to work well individually and within our team, have a desire to learn, and have a keen eye for detail and organization.
Must be a U.S. Citizen who resides in the U.S. and pass a background check
Equal Opportunity Employer/Minorities/Female/Disabled/Veteran/Sexual Orientation/Gender Identity (EOE/AA M/F/D/V/SO/GI)
Preferred Solutions Experience:
Echopath is an Indianapolis, IN-based IT Managed Services provider. We deliver IT projects, systems administration, help desk, and strategic planning services to clients across the United States. Our team takes pride in ensuring clients get the best solutions for their businesses. By combining a deep understanding of technology and their organization, we become our clients’ trusted partners in IT.