Service Dispatcher
Advanced Restoration
San Jose, CA US
Posted ago
Advanced Restoration

If you’re a problem-solving, multitasking expert with excellent communication skills, you could be perfect for our dispatcher position. A Dispatcher answers and responds to any emergency or non-emergency calls to provide assistance or important information. Their main duties include logging calls, providing answers to questions by retrieving information from the necessary departments, and supervising the field units’ routes to prioritize and organize their schedules. Strong interpersonal skills are a must in this dynamic role. You are familiar with dispatch systems, data entry, and creating work schedules. If this sounds like the perfect fit for you, apply now!

  • Plot and shift service calls when necessary
  • Correspond with field teams and customers on any service details and special requests
  • Log customer complaints and service tech notes
  • Schedule service calls for customers and field teams
  • Prepare documents for dispatch
  • Candidate must have great customer service communication, organizational, and interpersonal skills
  • Previous work in a customer-facing position
  • Candidates with 1+ years of experience as a service dispatcher are preferred
  • Applicant with experience working with people in stressful and dynamic conditions is preferred
$25 - $28 hourly
About Advanced Restoration

A hardworking culture that provides work stability and room for career development. As an employee-centric company, We care about you as a person as much as we do as an employee.

Aside from the standard benefits of Medical, Dental, and Vision, we offer:

  • A thriving desirable culture
  • Opportunity for growth
  • 6 Paid Holidays
  • Vacation Time
  • Company Vehicle or vehicle allowance
  • Laptop, Phone, Ipad

We’re always looking for good people and hope you consider us for the next step in your career.

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