Server
The Hotel Salem
Salem, MA US
Posted ago
The Hotel Salem

Lark Hotels is currently seeking a Server for our location in Salem, MA, The Hotel Salem. Working as a member of our Food & Beverage Team, you will ensure that guests have an enjoyable dining experience by providing quality customer service, including accurately taking orders, understanding menu items and food preparation techniques, serving/clearing food and drinks, and accurately processing and collecting payment. Work closely with Restaurant Management, Kitchen Staff, and Food & Beverage personnel to help guarantee our guests a dining experience which exceeds their expectations. Consider applying today if you are punctual, responsible, and enjoy interacting with others!

Responsibilities

  • Greet guests warmly, politely and in a timely manner once seated. Speak to guests with enthusiasm at all times.
  • Be prepared to answer questions about menu items and food preparation techniques and be prepared to make suggestions about special menu items. Take advantage of opportunities to up-sell additional food and beverage items where appropriate.
  • Answer questions from patrons about beverages and beverage service. Understand regulatory responsibilities regarding the service of alcoholic beverages.
  • Understand order-taking systems to be able to clearly, accurately, and quickly covey guest orders to the kitchen
  • Deliver food and beverage to tables in an efficient manner following appropriate table service techniques. Ensure that food is presented to diners as ordered and according to restaurant quality standards.

Qualifications
  • Previous experience working in food service is preferred
  • Display excellent communication and interpersonal skills with customers and coworkers
  • This role requires a strong emphasis on putting the guest first and providing exceptional customer service
  • Educational requirements include a high school diploma or equivalent GED certification

  • Must be eligible to work in the United States of America

Compensation
$18 - $22 hourly
About The Hotel Salem

The Hotel Salem is a vibrant and one-of-a-kind accommodation on the North Shore of Boston. This 44-room boutique Salem hotel is in the middle of the action on the bustling Essex Street pedestrian mall in the city center. Salem's only seasonal rooftop bar and restaurant offers delicious cocktails and unique tacos—all served with a view. 

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