Server Assistant - Busser - Food Runner

We are looking to employ a hardworking and dedicated server assistant to provide assistance to our servers and ensure that tables are cleared, cleaned, and properly set for patrons. The server assistant’s responsibilities include preparing and refilling beverages, assisting servers with processing payments, removing trash, and sanitizing restaurant menus. You should also be able to perform end-of-day clean-up duties. This role is vital to the success of the restaurant and should be taken with a high level of respect and responsibility. We build from within here at West End and upward mobility from the server assistant position is a great way into the hospitality industry!

To be successful as a server assistant, you should be well-organized and able to work in a fast-paced environment. Ultimately, an outstanding server assistant should demonstrate effective communication skills and achieve excellent customer service at all times. We look forward to you joining the West End team!

• Welcoming patrons, escorting them to their tables, and providing them with menus.
• Serving complimentary snacks to patrons once they are seated.
• Wrapping utensils in napkins accordingly.
• Clearing dirty plates, utensils, and glassware from tables as required.
• Carrying dirty tableware to the kitchen area.
• Preparing tables for arriving patrons by wiping up spills, clearing away crumbs, replacing soiled linen, and setting up tableware, napkins, and condiments.
• Delivering food to tables when Servers are busy.
• Responding to patrons' requests and informing management of any complaints.
• Arranging tables and chairs to accommodate larger groups of patrons.
• Ensuring that the server station is adequately stocked with necessary restaurant supplies.

• Sound knowledge of proper food handling procedures.
• The ability to work as part of a team.
• The ability to work in a fast-paced environment.
• The ability to stand for extended periods.
• Excellent organizational skills.
• Effective communication skills.
• Exceptional customer service skills.
• Speed and efficiency while handling multiple responsibilities

West End Kitchen and Bar is an upscale neighborhood bar with great food and cocktails to serve the loyal guests in the area. We aim for the highest level of service and the most enjoyable environment in Michigan, and are always looking to grow from within