Sales / Operations Manager / Real Estate
The Elaine Koch Group
Bethesda, MD
Posted ago
The Elaine Koch Group

We are looking for an Sales / Operations Manager to join our top-performing sales team at Elaine Koch Group, a growing and dynamic residential real estate brokerage in Bethesda, MD. We're looking for a world-class operations leader who will manage and grow our business through the oversight of day-to-day operations, serving as the lead point-person for all administrative duties. This role will also manage the team's most valuable asset: our relationships. The operations manager will oversee our client database, CRM, pipeline of leads, "client care" for our existing and prospective clients, and follow-up. The ideal candidate will also play a "CFO" role, maintaining our P&L, tracking team budgets, revenue goals, calculate ROI, and assisting us in increasing profitability. 

We're looking for a leader who will grow as the team grows and a person who is excited to deepen their level of expertise as an operations manager and leader. Providing direct supervision of others is something you should look forward to and welcome as you grow in this role. If you love accomplishing your to-do list every day and are up for a challenging job with unlimited long-term growth potential, we would love to meet you!  

  • Manage Listings, daily, weekly and monthly operations
  • Oversee Marketing, Accounting and Team Support
  • Sales Manager/Operations Manager responsibilities
  • Liaise with superior to make decisions for operational activities and set strategic goals
  • Plan and monitor the day-to-day running of business to ensure smooth progress
  • Supervise staff from different departments and provide constructive feedback
  • Evaluate regularly the efficiency of business procedures according to organizational objectives and apply improvements
  • Oversee customer support processes and organize them to enhance customer satisfaction
  • Review financial information and adjust operational budgets to promote profitability
  • Revise and/or formulate policies and promote their implementation
  • Manage relationships/agreements with external partners/vendors
  • Creating, improving and adding new systems
  • Growing Team and adding members
  • New strategies to grown team and make existing team more productive
  • Work closely with CEO to ensure business runs efficiently and grows 
  • Responsible for all properties and day to day operations 

  • Excellent communication skills
  • Quick response time to tasks 
  • Highly efficient 
  • Strong organizational skills
  • Multi tasker
  • Leader
  • Problem solver and forward thinker 
  • Maryland Real Estate License 
  • Team management skills 
About The Elaine Koch Group


Specializing in Maryland and DC real estate since 1989, Elaine Koch has become one of the most highly sought-after real estate agent Groups in the area. With a focus on Montgomery County, District of Columbia, Frederick County, Kentlands, Lakelands, Potomac and Bethesda, Elaine's keen market insight and experience is hard to match. Her passion for excellence and dedication to taking care of her staff and customers continues to result in excellence and a great working environment and real estate experience.  

Today, Elaine is a top producing Maryland Realtor and she leads a group that is passionate about real estate. Her office is made up of exceptional realtors and highly trained administrative associates, reflecting the importance she places on superior support for customers and clients from start to finish. Everyone in the group is dedicated to helping you achieve your real estate goals. 

If you’re looking for an exciting career in the Real Estate industry, then look no further.

We’re seeking dynamic, passionate individuals to join one of the top Real Estate Groups in the country!

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