Sales Concierge
Wyndham - San Diego
Napa, CA
Posted ago
Wyndham - San Diego

Wyndham Destinations is the world's largest vacation ownership company with an impressive list of world-renowned destinations. We've grown and excelled by remaining true to our corporate values of integrity, accountability and exceptional customer service. It is the strong values and "Count On Me!" service promise of being respectful, being responsive and delivering great experiences exhibited by our team that continues to set us apart from the rest.

Our Napa Resort is seeking a dynamic individual to complement and enhance their In-House Marketing Team. The selected individual must have premier sales and customer service skills, ability to multi task and be a problem solver all while continuing an above and beyond attitude.

Responsibilities

  • Generate leads and book qualified sales presentations for our onsite sales team
  • Ability to overcome objections and rejection with ease
  • Responsible for booking owners and guests staying on property both by phone and face to face to offer them an opportunity for an owner update with one of our member service employees
  • Welcome guests warmly to the resort and provide them with brief information about the resort, resort activities and services, and activities in the area
  • Must maintain department standards of production and work as a team player

Qualifications

  • 2+ years of In-bound sales experience required
  • Experience working in a fast past environment where change is inevitable and decisions have to be made quickly
  • High touch client care experience required
  • In-depth attention to detail required
  • Intermediate experience using Microsoft office suite
  • Determined, go-getter, with track record of exceeding sales metrics
  • 1 year cold calling experience preferred
  • Ability to transfer cold calls to warm leads and execute close
  • Quick learner with the ability to apply learned knowledge fast
  • Able to work with a team and independently
  • High School Diploma or equivalent required
  • Able to work a flexible schedule to include weekends and holidays

Experience in these areas a plus: hotel, resort, hospitality, customer service, sales, business development, front desk, concierge, retail, server, restaurant, tourism, timeshare, inside sales, marketing, sales agent, marketing representative, tourist information, host, tradeshow, event marketing, brand ambassador, concierge, in-house marketing.

Compensation
$60,000 - $65,000
About Wyndham - San Diego

We believe in putting the world on vacation, celebrating the joy of the journey and the delight of the destination. Vacations fuel our company, our careers, and the lives of all our guests.

We believe in making the most of our big, wide world. With over 20 brands, Wyndham Destinations is the world's largest vacation ownership, exchange and rental company. We bring people together and inspire them to discover the world's greatest escapes.

We believe in hospitality with heart. Each year our 25,000 associates give millions of families the memories of a lifetime. We help make every trip into a perfect vacation experience.

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