Customer Service Specialist
Dan Chin Homes
McFarland, WI US
Posted ago
Dan Chin Homes

Telephone Sales Associate

Do you love real estate, but wish you had more general 8 am-5 pm hours? Are you interested in real estate but concerned about a solely commission-based compensation plan? Do you like a challenge and love exceeding goals? Do you enjoy talking with people on the phone, being a good listener, and being the first point of contact? Are you motivated, self-driven, and eager to learn and grow?

Consider joining our growing real estate team as a Customer Service Specialist!!!

As a Telephone Sales - Customer Service Specialist, you will prospect for and acquire new clients on a daily basis from various inbound and outbound lead sources provided by our team.

The ideal candidate is goal-driven, independent, disciplined, resilient, people-oriented committed to implementing best practices on a daily basis, and takes ownership of the sales process to maximum effectiveness. This person has the motivation and determination to not only meet but exceed productivity requirements, appointment setting, and revenue targets while effectively assisting customers with their inquiries.


  • Exceed productivity, appointment setting, and revenue targets while responding efficiently and effectively to customer inquiries (usually in the form of sales leads) and cold calling
  • Consistently and systematically prospect for new business and follow up with leads in your pipeline
  • Provide outstanding customer service to potential clients and accurately qualify them for appointments with buying and listing specialists
  • Use tools/resources to deliver the team value proposition and handle objections


  • Willingness to spend 80%+ of your workday on the phone
  • Comfortable and proficient with technology
  • Self-driven, self-motivated, self-starter, resilient
  • Positive, independent, enthusiastic, self-motivated and solution-focused
  • Use data to improve
  • Attentive to detail
  • Strong self-awareness with a commitment to learning and growth
  • Self-driven to earn more than a weekly salary
  • Resilient, hardworking, open to feedback with a desire to learn and grow
  • Good listener with excellent communication skills
  • Strong ability to connect with others and problem solve
  • Decisive and proactive, independent worker
  • Excellent organizational, time management, and follow-up skills
  • Outstanding follow-up skillset

About Dan Chin Homes

Founded in 2013, Dan Chin Homes established success by listening to our customer's needs and implementing innovative marketing strategies. With a team based in McFarland, Dan Chin Homes are currently the #1 ranked real estate team serving the McFarland area and have been voted Best of McFarland since 2016. Dan Chin Homes are ranked in the top 5 for sold volume out of more than 2,500 Realtors in the South Central Wisconsin MLS and is the top-producing agent team for REAL Broker LLC in Dane County. Through its nonprofit, the Dan Chin Homes Foundation, the company is dedicated to helping local families in need.

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