Restaurant Team Member
McDonalds - Hernandez Family Foods
Land O' Lakes, FL US
Posted ago
McDonalds - Hernandez Family Foods

A McDonald’s crew member is part of the company’s restaurant team whose primary responsibilities are customer service, food preparation, cleanliness, and hygiene.

Their job description entails offering great customer service, ensuring that every guest is treated in a fast and friendly way and that they get a great experience in visiting McDonald’s.

Crew members work in the kitchen preparing food; they also work at the front counter assisting customers through the ordering process.

They are responsible for operating cash registers, running the drive-thru, and cooking Big Macs and other menu items.

Their role also involves ensuring the restaurant is clean, well maintained, and always an inviting place for families, friends, neighbors, and fellow employees.

They work in direct contact with customers and learn essential hospitality skills on which they can build a career or simply earn some extra income.

Crew members also ensure the restaurant is clean and well maintained, utilizing a variety of cleaning utensils and chemical cleaning products along with the correct protective equipment.

Crew members at McDonald’s are also responsible for preparing and cooking a wide variety of food using a broad range of equipment and tools.

They ensure to produce orders to a consistently high standard with the understanding that quality control is critical.

To work as a McDonald’s crew member requires no formal education but some soft skill sets are essential to be successful on the job.

You must possess a friendly, respectful, and positive attitude; you must also be a team player with an apt for learning, and enjoy working with people to be successful on the job.

You must also be enthusiastic and hardworking and able to work in a fast-paced environment.


Provided below are typical tasks, duties, and responsibilities that make up the job description of McDonald’s crew members:

  • Arrives on time for work and stays until shift completion
  • Ensures to greet all customers with a smile
  • Performs order processing – takes accurate food orders from guests in a fast and timely manner
  • Performs housekeeping duties to keep the facility and equipment clean and inviting
  • Participates actively with other crew members and managers to meet sales targets during your shift
  • Gives genuine attention to every guest, treating them with genuine friendliness and care
  • Ensures fast and timely food service to guests, adhering to McDonald’s food safety guidelines
  • Assists in the training of new employees
  • Ensures to follow all McDonald’s safety and security procedures
  • Completes other assigned tasks


  • Team player: It is required that you can work in a team-oriented environment. Crew members must be willing to contribute to getting the job done
  • Apt for learning: Working as a McDonald’s crew member involves using a variety of utensils and equipment; hence they must be open to learning new skills. All crew members are required to undertake thorough training in order to maintain high cleanliness and hygiene standards.
  • Customer service skills: Customer service is at the heart of the McDonald’s crew's responsibilities; hence they must possess strong customer service skills. They must be able to treat each guest respectfully and professionally and deliver fast service to them
  • Flexibility: They must be willing to work a flexible schedule, including weekends and evenings

$10.25 - $16 hourly
About McDonalds - Hernandez Family Foods

Hernandez Family Foods is dedicated to the people we employ and the communities we do business in.

We strive to be the quick service employer of choice. To achieve this we offer the following benefits to our employees:

  • Flexible scheduling
  • Free uniforms
  • Free employee meals when working and discounts when you are not!
  • Career Advancement opportunities
  • College Tuition Assistance
  • High School Diploma Program
  • Insurance options
  • Incentives and Rewards programs
  • Open Door Policy
  • English as a second language
  • Career advising

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