Our busy restaurant is looking for staff members with a friendly smile and a cheerful customer service attitude to set the tone for our guests to enjoy their dining experience with us. Working as a support staff member at our restaurant is the perfect way to start your career and gain valuable experience in customer service and food preparation. We value our employees and offer a positive and encouraging environment as well as ample opportunities for career advancement. You will enjoy benefits such as free meals and a flexible schedule as well as competitive pay. Take the first step toward a long and rewarding career by becoming a respected member of our team.

• Greets all guests to make them feel welcome and serves food and beverages with a consistently positive and helpful attitude, including answering questions about the menu
• Prepares and presents quality products at all times
• Ensures restaurant cleanliness daily by clearing and resetting tables, returning trays to the kitchen, and servicing restrooms
• Checks table settings for proper presentation and completeness, and checks service tray stations for adequacy of supplies used for refill or replacement purposes
• Adheres to all safe food handling policies and procedures
• Complete all restocking and cleaning duties by performing opening and closing side work as instructed
• Maintain complete knowledge of menu items, ingredients, and daily specials to answer client queries and provide recommendations
• Ability to work well in a fast-paced environment
• Handle guests’ concerns and complaints professionally and calmly while always getting a manager to ensure guest satisfaction
• Maintain a neat and tidy appearance by wearing a uniform and adhering to all dress code

• Outstanding time management and organizational skills
• Must have a strong focus on putting the guest first with exceptional customer service experience
• Must have excellent communication and interpersonal skills with customers and coworkers
• Enjoy being in a dynamic job where no task is above or below you
• Ability to stand and walk for periods of up to six hours in length
• Ability to lift up to 40 pounds
• Must be dedicated to providing excellent service
• Must be reliable and maintain consistent, punctual attendance
• Available to work evenings, weekends, and holidays

At Redstone Restaurant Group, we are committed to providing the best dishes made from scratch. We strive for each dish to leave you with that feeling you get after eating your favorite home-cooked dish made by grandma. We concentrate our efforts on providing unbeatable customer service, unpretentious dishes, and a welcoming atmosphere. With two locations, one in East Longmeadow, MA and one in East Windsor, CT, we are committed to providing quality service and cuisine.