Quad Houston & The Den Cigar Lounge
We're looking for someone who has outstanding communication and customer service skills to work alongside our staff as the restaurant shift manager. You'll be in charge of overseeing restaurant operations during your shifts, which includes scheduling staff and distributing assignments to restaurant employees. As a shift manager, you'll also be responsible for greeting and serving customers, dealing with client complaints, and assuring compliance with all food and beverage safety rules. If you bring excellent organizational and team management skills and have previous food service experience, apply now!
- Assume the responsibilities of employees who are unable to perform their shifts
- Educate the staff on safety guidelines, customer service best practices, and standards for restaurant cleanliness
- Order supplies and coordinate product deliveries to keep track of inventories and make sure every location is well stocked
- Assist in resolving customer complaints in a timely, efficient, and courteous manner
- Handle all aspects of personnel including overseeing, scheduling shifts and training staff for better compliance and productivity
- Experience with MS Office and other computer skills desired
- Must have previous experience in food service and the ability to perform various roles of restaurant crew
- Have superb communication skills, organizational skills, and problem-solving skills
- Must have a high school diploma or equivalent GED
- Previous management or supervisory experience is required
About Quad Houston & The Den Cigar Lounge
Quad Houston Restaurant and Sports Lounge provides a balanced blend of food, drink, entertainment, and relaxation. Quad Houston is an elevated sports experience where you can enjoy essentially every sporting event. Quad Houston will include signature upscale southern cuisine, as well as some new takes on your favorite go-to sports bar grub.
The Den Cigar Lounge provides an upscale and relaxed smoking experience for both the novice and experienced enthusiastic cigar smoker, featuring a cigar shop as well as private smoking lounge.