Restaurant Shift Manager
Anchorage, AK US
Posted ago

We're looking for someone who has outstanding communication and customer service skills to work alongside our staff as the Gelatte shift manager. You'll be in charge of overseeing operations during your shifts, which includes distributing assignments to restaurant employees and other general operations during shifts. As a shift manager, you'll be responsible for greeting and serving customers, dealing with client complaints, and assuring compliance with all food and beverage safety rules. You will also provide the General Manager with daily inventory counts, till handling, and all other assigned shift tasks. If you bring excellent organizational and team management skills and have previous food service experience, apply now!

  • Schedule shifts, train and oversee restaurant employees to boost productivity levels and ensure compliance
  • Assign tasks to employees and ensure they are completed effectively and properly
  • Assist in resolving customer complaints in a timely, efficient, and courteous manner
  • Assume the responsibilities of employees who are unable to perform their shifts
  • Train the crew on safety guidelines, customer service best practices, and cleaning requirements
  • Keep track of inventory and make sure every area is fully stocked by ordering supplies and coordinating product deliveries
  • Must have prior experience managing a staff or in a relevant supervisory role
  • Have superb communication skills, organizational skills, and problem-solving skills
  • Previous food service experience with the ability to perform multiple jobs in the restaurant

  • Barista experience is required

About Gelatte

Gelatte is an Alaskan-owned gelateria producing high-quality products such as gelato, pastries, and coffee. We are the only gelato shop in Anchorage, Alaska, and always strive to produce the best customer service to all of Alaska and our tourists! Our gelato and sorbetto is made with fresh ingredients at our downtown location daily.

Many of our products are sourced locally and we offer other local businesses products as well, such as Homer Brewing Company, Spice and Tea Exchange, Kat Trail Bites, Elevated Oats, and much more. (And when certain berries are in seasons such as salmonberries, currants, and raspberries, we go harvest them for our sorbettos!)

We have two locations to serve you!  Our original Downtown location is open during the spring/summer seasons and is located at the corner of 6th & E St, right across from Town Square Park. 

Our second location is in the Dimond Center above the Ice Rink.

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