Our popular restaurant is searching for servers with a welcoming smile and a positive customer service attitude to set the tone for our visitors' dining experience. In the restaurant, you will serve our customers by ensuring they are seated quickly, their orders are received, prepared, and delivered in a timely manner, and that tables are cleaned and ready for the next customers. Our servers are committed to providing great customer experience to our visitors, and our ideal applicant maintains a cheerful and polite approach toward both guests and employees. If you love connecting with others and have a strong sense of responsibility, this job could be right for you. Now is the time to apply!
- Maintain complete knowledge of menu items, ingredients, and daily specials to answer client queries and provide recommendations
- Actively engage in pre-shift and department meetings to get a thorough knowledge of all goods, services, and facility operations
- Complete all restocking and cleaning duties by performing opening and closing side work as instructed
- Collect correct payment from guests and ensure that the guest check and method of payment are accurate to safeguard both the client and the business from mistakes in transactions
- Promptly seat guests when they arrive, take food and beverage orders, serve meals on time while accommodating any special requests
- Possesses strong, organizational and time management skills
- Must have a strong focus on putting the guest first with exceptional customer service experience
- Excellent communication and interpersonal skills for working with customers and other team members
- Prior food service industry experience is highly desired
- Candidates must have completed high school or received similar certification (GED)
About Hilton Springfield
We're off I-395/I-95, across the street from Springfield Town Center mall. Fort Belvoir military base is nine miles away and we're a half-hour drive from Washington DC. We offer a free shuttle to and from Franconia-Springfield Metro Station, less than two miles away. Enjoy our indoor pool, fitness center, and free parking. WiFi's on us.